FEEDBACK

In recent weeks I have been attending a Radical Candour masterclass presented by Amy Sandler based upon the book/framework of the same name written by Kim Scott. One highlight was the session on feedback which I’d like to share.

Many of us regularly seek feedback in a variety of ways with mixed results. We all enjoy and embrace the positive aspects but less so our immediate response to feedback about our performance which is not positive.

Here are some tips for you in this second situation.

· Embrace the discomfort.

· Listen to understand not respond.

· Get curious not serious. Ask open questions.

· Reward the candour – super important.

When you feel defensive

· Know yourself – fight/flight/freeze/fawn.

· Deep breaths.

· Name it to tame it – name your emotions.

· Active listening – ask open questions

· Don’t go it alone – check with others on what happened.

· Follow up

If your interested to know more use this link to a 6 minute video on Radical Candour which is excellent. https://www.youtube.com/watch?v=OoISfhACm4s&t=28s

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